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“Radical transformation”: Marks & Spencer to close more than 100 stores by 2022

UK retail giant Marks & Spencer is set to close more than 100 of its UK stores by 2022 under a “radical transformation plan”, as department stores the world over continue adjust in a rapidly evolving retail environment.
Martin Kovacs
Martin Kovacs
Marks and Spencer

UK retail giant Marks & Spencer is set to close more than 100 of its UK stores by 2022 under a “radical transformation plan”, with the retailer planning further store closures to take place in the coming years as it looks to online growth.

Marks & Spencer is aiming to take at least a third of its sales online, with the closures including 21 stores that have already closed, along with a further 14 stores earmarked as being proposed for closure or set to close.

Amid the soaring popularity of online shopping, and the growing importance of delivering a seamless omni-channel experience, department stores the world over have had adjust in a rapidly evolving retail environment.

At a local level, speculation over the future of department store rivals David Jones and Myer has been a regular feature of recent years.

Marks & Spencer currently operates 1025 stores in the UK, with turnover respectively split 60%/40% between its food and clothing and home segments. Its clothing and home business is a particular focus of its transformation efforts.

“Alongside relocations, conversions, downsizes and the introduction of concessions, these closures will radically reshape M&S’s clothing and home space,” Marks & Spencer advised in a statement.

Meanwhile, the retailer has advised that 15 fewer Simply Food stores will open this year as it also scales back its food segment opening program.

Marks & Spencer retail, operations and property director Sacha Berendji described the closures as not easy, but “vital for the future of M&S”.

“We are making good progress with our plans to reshape our store estate to be more relevant to our customers and support our online growth plans,” Berendji said.

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