By Rob Wormley
If you want to be an effective business owner in 2016, you can’t manage everything on your own. In order to scale the progress you’ve already made, or simply experience real growth for the first time, you have to be willing to delegate responsibilities, standardize processes, and use the right tools.
The problem is, there are a lot of tools out there to choose from. Knowing where to start or which tool to try is not always easy.
This collection of tools can help you narrow your search results and quickly find the right tools for your business—the ones that are really going to help move the needle and take your business to a whole new level.
The tools are separated into eight different categories:
- Marketing
- Conversion & Lead Generation
- Business Management
- Project Management & Communication
- Customer Service & Retention
- Outsourcing
- HR, Employee Engagement & Appreciation
- Social Media Marketing
As you go through this list, think about your business goals for this year, what your plan is for achieving those goals, and whether you think any of the tools listed could help you get you to where you want to go.
Here are the 70+ tools you should be using in 2016 to grow your business:
Marketing
- Curated – Curated is a tool that allows you to quickly find and save content to share with your email list in the form of a beautifully simple weekly email digest. It’s a great tool for providing extra value to your audience. Pricing: Starts at $25/month
2. Referral Saasquatch – Referral Saasquatch is a great tool that can be used to build and manage customer referral programs for your business. Referral tools like this one make it incredibly easy to incentivize and encourage more word-of-mouth advertising of your business. Pricing: Starts at $99/month
3. Content Marketer – Content Marketer is the best tool on the market for promoting content, building links, and connecting with influencers. It’s the tool you want to use when you’re ready to take your content marketing efforts to the next level and start seeing more ROI from your efforts. Pricing: $19/month
4. Quuu – Quuu provides you with hand curated content to increase your social media activity. After selecting a few categories that represent the type of topics you’re interested in, Quuu automatically sends hand curated content to your Buffer account. Pricing: Starts at $0/month
5. Canva – Canva is one of the easiest tools out there for creating compelling, original images for social media and blogging. The tool offers a wide variety of backgrounds, icons, and fonts to fit the needs and dimensions of any platform you’re using to connect with prospects. Pricing: FREE
6. Campaign Monitor – Campaign Monitor is one of the top email marketing platforms on the market. The drag-and-drop email builder allows you to create a customized email campaign in a matter of minutes. It also offers a lot in terms of personalization, segmentation, and A/B testing. Pricing: Starts at $9/month
7. Buzzsumo – Buzzsumo is the top tool for performing content marketing research. The tool makes it easy to evaluate the performance of any blog post, website, or competitor. It’s a great tool to use when you’re ready to start investing in advanced content promotion and outreach. Pricing: Starts at $99/month
8. Death to the Stock Photo – Death to the Stock Photo is a site that offers fresh, inexpensive, and non-cheesy stock photos that can be used in a wide variety of marketing campaigns. You can sign up to receive new photos each month, or you can go premium and get access to all photos at once. Pricing: $15/month
9. SEMrush – SEMrush is a top tool for performing advanced advertising, keyword, baclink, and competitor research. The tool provides powerful analytics reports that can give you valuable insight and help you decide where to take your strategy next. Pricing: Starts at $69.95/month
10. Sticker Mule – Sticker Mule is a tool that can be used to create and order custom stickers and graphics for your startup. The tool is relatively inexpensive and provides fast delivery and free shipping. Pricing: Varies depending on quantities
Conversion & Lead Generation
11. SumoMe – SumoMe offers a suite of tools that can be used to drive conversions and engagement on your website. Examples include the Welcome Mat, the Scroll Box, the Smart Bar, and others—all of which can be added to your site and customized to fit the look and feel of your brand in a matter of minutes. Pricing: Starts at $10/month
12. Optimizely – Optimizely is one of the top tools for easily and quickly building and running A/B tests on your website. A/B testing is an important tactic when it comes to influencing more engagement and conversions, and with Optimizely, you can test everything from color, copy, button placement, entire landing pages, personalization, and more. Pricing: Varies
13. LeadChat – LeadChat (shameless plug) is a tool that you can use to insert sales staff right into your website. The tool makes it incredibly easy to add their ready-to-go live chat agents to your site who can chat with visitors and convert them to customers. Sound interesting? Ask for a trial now. Pricing: Starts at $99/month
14. Import.io – Import.io is a tool that allows you to scrape the web for relevant information about products, businesses, and competitors. The tool automates the data collection process and presents it in an easily digestible manner for business owners looking to quickly identify and take advantage of gaps in their market or industry. Pricing: Varies
15. Datanyze – Datanyze is a sales intelligence tool that allows you to uncover, research, and reach the right prospects. Alerts tell you which websites have started or stopped using a particular provider’s tool, Research helps you understand your prospects better, and their predictive modeling helps you determine which leads are worth pursuing first. Pricing: Request a demo to find out
16. LeadPages – LeadPages is one of the top tools available for building customized landing pages on your site. The tool offers hundreds of templates that can be used to drive conversions and nurture prospects. Pricing: Starts at $25/month
17. ConvertKit – ConvertKit is a tool that can be used to nurture leads down your sales funnel. The tool allows you to easily make customized opt-in forms that can be placed in content and around your site. You can also design landing pages, create drip campaigns, and send important one-off emails to your subscribers. Pricing: Starts at $29/month
18. Crazy Egg – Crazy Egg is another tool that can be used to gain more insight into the actions and experiences people have when they land on your website. With this tool, you can analyze where people are clicking, how far down they’re reading, and where people are coming from when they land on your site. Pricing: Starts at $9/month
19. Drip – Drip is a tool that you can use to create simple drip email courses. You can use the tool to easily repurpose your best blog content into a compelling email course that educates, nurtures, and converts your website visitors. Pricing: Starts at $49/month
20. FullStory – FullStory is an amazing tool that allows you to actually record, replay, and analyze the experience people have when they land on your website. It’s a great tool to use for improving customer support, making decisions about development or product updates, and empathizing with users. Pricing: Starts at $199/month
Business Management
21. Recurly – Recurly is a tool that automates recurring billing for subscription-based businesses and products. The tool is incredibly easy to set up and seamlessly integrates and connects with your existing merchant accounts and website. Pricing: Starts at $99/month
22. Xero – Xero is a beautifully designed online accounting tool. An alternative to QuickBooks, this tool can help you manage invoices and quotes, inventory, purchase orders, bills and expenses, employee payment, and more. Pricing: Starts at $6.30/month
23. Chartio – Chart.io is a cloud-based business intelligence tool. It’s a tool that you can use to quickly organize, visualize, and analyze complex data related to your products and business. It’s a great tool for any business looking to become more data-driven in 2016. Pricing: Sign up to get pricing information
24. TradeGecko – TradeGecko is an inventory management tool for business owners looking to automate painful and repetitive tasks. The tool can help streamline order management, stock levels, tracking at multiple warehouse locations, multi-channel sales, and more. Pricing: Starts at $39/month
25. Segment – Segment is an incredibly convenient tool that allows you to collect customer data with one API and send it to hundreds of tools for analytics, marketing, and data warehousing. Pricing: Starts at $39/month
26. Google Analytics – Google Analytics is an essential tool for any business owner looking to gain a better understanding about website visitors. With Google Analytics, you can track metrics, set up goals and events, and find ways to optimize your website in order to boost conversions, engagement, and repeat traffic. Pricing: Starts at $0/month
27. UpCounsel – UpCounsel is a tool that offers on-demand legal help for business owners who don’t necessarily have the funds to keep a full-time lawyer on retainer, but need legal assistance from time to time. The tool can help with agreements, trademarks, patents, labor and employment, and more. Pricing: Varies depending on work
28. Toggl – Toggl is a time-tracking tool aimed at helping business owners boost daily productivity. The tool streamlines time-tracking and makes it incredibly easy to identify where time is going and how to become more productive throughout the day. Pricing: Starts at $0/month
29. Zirtual – Zirtual is a tool that can be used to find U.S. based virtual assistants. The tool now falls under the Startups.co umbrella, and is a great resource to take advantage as you continue to scale your business in 2016. Pricing: Starts at $398/month
30. HelloSign – HelloSign is a tool that can be used to send and receive legally binding electronic signatures for business purposes. It integrates with familiar apps like Gmail, Google Drive, Evernote, Dropbox, and more. Pricing: Starts at $0/month
Project Management & Communication
31. Trello – Trello is a fantastic project management tool that can really bring your projects to life. The tool creates a visual representation of your projects in the form of cards that can be moved from column to column as a project progresses. It’s a great tool to use for managing freelancers. Pricing: Starts at $0/month
32. Basecamp – Basecamp is another tool that can be used to manage projects. It’s different than Trello in that it’s less visual-focused and more centered around team collaboration. The tool just launched a brand new version, which can be explored here. Pricing: Starts at $29/month
33. Asana – Asana is a project management tool that works well for teams that are moving a lot of projects through the door at a given time. It’s one of the most flexible and customizable project management tool available. Pricing: Starts at $0/month
34. Evernote – Evernote is a great tool for managing personal projects and to-do lists. It’s a cloud-based tool that can be accessed from the mobile, web, or desktop. It’s a particularly useful tool to use when you want to pull in various types of media (photos, screenshots, notes, etc.). It does also offer the ability to collaborate with others. Pricing: Starts at $0/month
35. Slack – Slack is one of the most popular real-time messaging apps available today. It’s incredibly well-designed, and easy to implement across multiple teams. The tool can also be used to manage specific projects by setting up different channels within a chat group. It’s a great option if you have or plan to grow a remote team. Pricing: Starts at $0/month
36. Google Apps For Work – Google Apps For Work offers professional email, online storage, shared calendars, video meetings and more. It’s also a great alternative to the Microsoft Office suite—it has a word processor, a presentation tool, a spreadsheets tool, and a form builder. Pricing: Starts at $5/user/month
37. Wrike – Wrike is a versatile project management tool that can be used by marketing teams, product development teams, department heads, and more. With the tool you can easily create tasks, mention team members, collaborate in real-time, and seamlessly integrate with your other tools. Pricing: Starts at $0/month
38. Projects by GrowthHackers – Projects is still a bit of a mystery, but early previews make it appear to be an incredibly user-friendly project management tool. To try this tool, you’ll need to request early access to join their beta program.
39. Join.Me – Join.Me is a simple tool that can be used to host video and audio conferences, share your screen, record meetings, and more. It’s a great tool to use when you need to quickly pull up a presentation or reference your screen while on a group call. Pricing: Starts at $0/month
40. Dropbox – Dropbox is one of the top cloud-based file storage tools on the market. It’s a convenient way to store and share important documents with team members, customers, investors, and anyone else involved in the growth and success of your business. Pricing: Starts at $0/month
Customer Service & Retention
41. SatisMeter – SatisMeter is a tool that helps you gather customer feedback through NPS surveys. Net Promoter Score surveys are an incredibly effective way to gauge how loyal and happy your customers really are. The tool can be installed onto any website or app in less than 10 minutes. Pricing: Starts at $0/month
42. Intercom – Intercom allows you to easily communicate with your customers through targeted in-app and email messages, triggered by time or behavior. The tool can be used to collect customer feedback, chat with customers in real-time, create marketing lifecycle email campaigns, and provide support. Pricing: Starts at $49/month
43. Packs By Startup Threads – Packs By Startup Threads offers a convenient way to create and send customized swag packages to your customers. The tool is incredibly easy to use. All you have to do is build your pack, order a reserve amount to store at the Startup Threads warehouse, and use their API or dashboard to send out to customers in an effort to boost loyalty and retention. Pricing: Varies
44. MailLift – MailLift is a handy tool for sending handwritten thank you cards to customers. Handwritten thank you cards are a great way to boost customer happiness, but as your business continues to grow, it’s important to take advantage of tools like MailLift that can help you automate time-consuming tasks, while still keeping things personal. Pricing: Varies
45. Zendesk – Zendesk is a web-based customer support platform. The tool allows you to accept and manage support tickets from a variety of channels—web, email, social, chat, or phone. It also provides the ability to create and manage a Help Center for your website. Pricing: Starts at $5/agent/month
46. UserVoice – UserVoice is a tool that allows you to collect and prioritize feedback from customers, partners, and teams that can influence future updates to your products. The tool makes it easy to collect feedback right in your app (web or mobile), from your website via a private forum, and in real-time chat. Pricing: Starts at $499/month
47. GoToMeeting – GoToMeeting is a top tool for coordinating and hosting webinars. It’s a great tool to use when you’re ready to start educating prospects and customers about product benefits, protips, and other topics that can help them use your product successfully. Pricing: Starts at $24/month
48. Snagit – Snagit is a tool that allows you to easily create screen captures and videos that can be used to create tutorials for customers. It’s another great tool to use when you’re ready to start spending more time and resources on educating your customers. Pricing: Starts at $49.95
49. TypeForm – TypeForm allows you to create visually-compelling survey forms. The tool makes it incredibly easy to design custom forms to use for social media contests, customer feedback, hiring, and more. Pricing: Starts at $0/month
50. Customer.io – Customer.io is another tool that you can use to send targeted messages to users and customers. The tool allows you to leverage user behavior data in order to send more effective messages. With the tool, you can A/B test, build campaigns, track conversions, segment messages for specific audiences and traffic, and more. Pricing: Starts at $100/month
Outsourcing
51. Upwork – Upwork is a tool that you can use to find freelancers to help you grow your business. This site can connect you with developers, creatives, customer service agents, virtual assistants, and other consultants. Pricing: Varies
52. Scripted – Scripted is a tool that you can use to scale your content creation efforts. It’s a tool that can connect you with on-demand writers to help you produce content for blog posts, landing pages, white papers, social media updates, product descriptions, and more. Pricing: Varies
53. Fiverr – Fiverr is comprised of an incredibly vast network of freelancers who can help you complete almost any task, no matter the size. Categories on the site include graphics, marketing, writing, video and animation, video and audio, and more. Pricing: Starts at $5, then varies depending on project scope
54. 99designs – 99designs is a site that primarily focuses on helping connect designers with business owners looking for help creating brand-specific collateral (logos, brand identity, t-shirts, etc.). Pricing: Starts at $299/month
55. Toptal – Toptal is a site that connect business owners with the top 3% freelance software developers and designers. Pricing: Varies
56. PeoplePerHour – PeoplePerHour is a site that connects you with freelancers who can help with design, development, content, and promotion. It’s a great tool to leverage when you need help fast. Pricing: Varies
57. WriterAccess – WriterAccess is another tool that you can use to find freelance writers. Pricing varies, but can be as low as two cents/word for content.
58. Guru – Guru is a site that can connect you with admin support freelancers, engineering and architecture freelancers, legal freelancers, and more. Pricing: Varies
59. Gun.io – Gun.io is a tool that you can use to connect with and hire the best freelance developers in the world. The site offers a unique concierge service that matches you with a representative who can help you find the right person for the job. It’s a good site to go to when you’re looking for help building apps for mobile and desktop, when you need help scripting, building a UX strategy, and more. Pricing: Varies
60. Gigster – Gigster is a site you can go to when you need to hire an entire freelance development team. Pricing: Varies
HR, Employee Engagement & Appreciation
61. TinyPulse – TinyPulse is an employee retention tool that allows you to create surveys for your team to anonymously answer each week. It’s a great way to sync up with your employees and make sure they’re getting everything they need in order to be successful in their roles. Pricing: Starts at $5/user/month
62. AnyPerk – AnyPerk is a convenient tool that allows you to show appreciation and offer rewards to employees who go above and beyond in their roles. The tool offers a wide variety of perks that employees can choose from based on their interests—such as travel discounts, gym membership deals, restaurant coupons, subscription services, and more . Pricing: request a demo
63. Kin – Kin is a tool that allows you to completely streamline your human resources department. The tool makes it incredibly easy to onboard new employees, keep track of important employee information, manage communication with employees, track time off and vacation, coordinate employee performance reviews, and more. Pricing: $5/user/month
64. 15Five – 15Five is a tool that allows you to keep track of what’s going on at your company week by week. The tool allows you to send customized surveys to employees in order to celebrate wins, identify challenges, and determine what people need in order to keep moving your company forward. Pricing: Starts at $49/month
65. GlassDoor – GlassDoor is a site that you can use as a tool to recruit top talent. As a company, you can create a presence on the site to attract job seekers, advertise jobs, and promote your company against competitors. Pricing: Request a quote
66. Zenefits – Zenefits is another tool that you can use to streamline your HR tasks. The tool can be used to manage payroll, benefits, time, talent, compliance, and management. Pricing: Free
67. Kudos – Kudos is a tool that allows you to give recognition and appreciation to team members in real-time. The tool makes it easy for managers to give praise to peers and for peers to give kudos to peers. It’s a fairly robust platform, and definitely worth checking out if you’re looking for a way to boost employee morale at your company. Pricing: Starts at $2/user/month
Social Media Marketing
68. CoSchedule – CoSchedule is a top tool that marketers use to build editorial calendars, manage social media updates that relate to content, and manage the content creation process. Pricing: Starts at $15/month
69. Buffer – Buffer is the top tool that marketers use to schedule social media updates. The tool makes it easy to schedule and share updates when your audience is listening in order to boost engagement, grow your following, and get the most out of your social media marketing efforts. Pricing: Starts at $0/month
70. Gleam – Gleam is a popular tool that allows you to create and manage social media contests and reward campaigns. Examples of the types of contests and campaigns you can create include 1-click entry competitions, refer-a-friend campaigns, coupon offers, and more. Pricing: Starts at $0/month
71. Grammarly – Grammarly is a tool that you can use to identify and eliminate common spelling and grammar errors in your content. The tool also offers content optimization features aimed at improving your content and your writing abilities. Pricing: Premium plans start at $29.95/month
72. Flare – Flare is a tool that you can use to create a social media share bar on your website content. Social share bars can boost engagement and brand authority. The tool allows you to track social and engagement analytics in order to determine the effectiveness of your blog content. Pricing: Starts at $0/month
73. Mention – Mention is one of the best ways to monitor your brand, your name, and the names of the people you work with (executives, coworkers, partners, etc.). The tool helps you keep track of mentions from the web and from social media, making sure you never miss an opportunity to engage with a fan or prospect. Pricing: Starts at $29/month
74. Narrow – Narrow is a tool that makes it easy to grow your Twitter following. The tool helps optimize and automate the process by working with you to identify the right types of followers you’re looking to connect with on Twitter. All you have to do is enter target keywords, and Narrow does the rest. Pricing: Starts at $9/month
75. Notifier – Notifier is a tool that you can use to boost traffic and engagement on your site. You can use the tool to scan your latest blog posts in order to automatically find and organize the influencers you know you want to reach out to. Once you scan your post and build your list, all you have to do is compose your social media outreach message template, select the people you want to reach out to, and send or schedule your tweets. Pricing: Starts at $0/month
Rob Wormley writes for the LeadChat blog, offering advice to businesses on how to turn website traffic into conversions. This article was first published on the LeadChat blog.