Friday 7 December

Starting up a business is an exhilarating experience that allows you to use the creativity and leadership that may have been stifled in a nine to five job.

However, there are challenges to striking out on your own. For start-ups in need of a reality check, business guru Paul Wallbank’s sobering piece today will provide a much-needed insight into the realities of being an entrepreneur.

Elsewhere today, mentor Debra Templar explains how to deal with disgruntled customers, Taskmaster urges you to focus on your SEO and Ms Manners has some harsh words for those with sloppy email etiquette. 

Oliver Milman, editor