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Tom Uhlhorn

Tom Uhlhorn

Tom is the founder and strategy director at Melbourne-based CX consultancy Tiny CX.

Latest from Tom Uhlhorn

Amazon's emotional facial recognition marks a new frontier in customer experience, but at what cost?

Technology

Amazon’s emotional facial recognition marks a new frontier in customer experience, but at what cost?

Tom Uhlhorn
How human-centred design could stop the CMO extinction

Marketing

How human-centred design could stop the CMO extinction

Tom Uhlhorn
CX versus UX: What's the difference, and why does it matter?

Business Advice

Startups

CX versus UX: What’s the difference, and why does it matter?

Tom Uhlhorn