A study in the USA found that the total number of US telecommuters (one day per month at home) grew from some 17 million in 2001 to almost 30 million by 2008. It is clear that there is a growing trend towards this sensible alternative to primarily office-based work.
Envisage the future
For sceptics who think this may not work, just imagine a computer with a screen that shows every member of your team as a screen shot, and perhaps an overhead view of the office environment. To meet or speak with any member, you simply click on their image. To engage with a group, simply click on the people required. All come to together as 3D interactive images with high-quality audio – a virtual office.
In such a high-definition virtual environment there is little difference from having staff physically present. In fact, to meet or speak with a team member in such an environment would be easier and faster than getting up from your desk and walking to their office-based workstation.
What is required to achieve this utopia?
- An acceptance of the worker to take on the liability of providing their own safe workplace
- High-speed, two-way internet connectivity
- Suitable KPIs that can be used to measure the performance of home workers
- IT infrastructure at the office and worker’s home
- Trust from management for workers to be accountable
The potential benefits are profound
The benefits are huge and can lead to much higher productivity and reduced worker stress caused by travelling to and from work. Indeed, when surveyed in the USA, many workers cited the stress of travelling to and from work as their biggest concern.
Perhaps it may even be possible to ask staff to put in an extra 30 to 60 minutes a day if you remove the normal one to two hours of commuting time – not to mention the cost.
Where to from here?
Perhaps now is the time to act, with traffic snarls increasing to the point of frustration, public transport running at capacity and real productivity falling.
Embrace this new paradigm and reap the benefits. Start off slowly and track the results.