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Is your business beautiful?

Is your business beautiful? Yes, beautiful.   Imagine giving a visitor a tour of your business. You are showing her how your business runs.   You show her how your staff answer the phone, how they greet each caller. Then you show her how a quote is done or an order is taken. How it […]
Walid El-Khoury

Is your business beautiful? Yes, beautiful.

 

Imagine giving a visitor a tour of your business. You are showing her how your business runs.

 

You show her how your staff answer the phone, how they greet each caller. Then you show her how a quote is done or an order is taken. How it is processed. How the service (or product) is drafted, prepared and delivered.

 

You then show her your billing system. Your customer satisfaction survey. You introduce her to your salespeople, your technical staff…

 

She notices how each and every employee is calm and under control, even at the busiest hour.

 

She then passes by the “Vision Board”. She looks at all the random ideas that are proposed to take your business one step closer to that vision.

 

Would such a tour give your visitor a beautiful picture to take away?

 

What is it about a business that could improve the picture for your visitor?

 

Systems are the answer!

 

Systems can help build exactly the kind of business you want, and so paint that beautiful picture.

 

By systems I mean anything that creates consistency and scalability (checklists, processes, policies, automation, etc).

 

Systems are the backbone of any beautiful business.

 

And as a bonus, beautiful businesses sell well when that time comes.