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Pioneering advanced offshore staffing solutions for global business success

Mike Larcher, the dynamic founder of Outsourced, is at the forefront of the evolving world of offshore outsourcing.
Outsourced
Mike Larcher, founder, Outsourced. Source: Supplied.

Mike Larcher, the dynamic founder of Outsourced, is at the forefront of the evolving world of offshore outsourcing. Outsourced, which was established by Mike Larcher in 2012, is a premier Business Process Outsourcing (BPO) company in the Philippines, delivering top-tier offshore staffing solutions to companies in countries such as: Australia, The United States, & others. They specialize in providing full-time dedicated remote staff and office-based teams, focusing on recruiting the top 5% of talent across various industries. With a commitment to quality, Outsourced ensures that businesses worldwide can access highly skilled professionals, offering scalable solutions tailored to diverse operational needs.

To learn more about Outsourced & Larchers growth as a leader within the Outsourcing industry, Outsource shares information in a Thought Leadership approach. In the article, Larcher discusses the evolution of Outsourcing from a linear perspective over the past twelve years, highlighting its improvements. He also emphasises the importance of changing the stigma surrounding BPO labor in the upcoming years.

Adapting to a digital-first world

Larcher highlights that with advancements in technology, particularly in internet speeds and digital communication tools like Zoom, managing remote teams has become significantly easier. This shift has democratised access to offshore labour, allowing smaller enterprises to compete on a global stage. “The playing field is leveling,” he notes. “Small businesses can now tap into a world of talent previously reserved for larger corporations.”

Overall — with advancements in internet speeds and communication tools like Zoom, managing remote teams has become more accessible and efficient. This technological shift has democratised access to global talent, enabling smaller businesses to engage with skilled professionals worldwide, a privilege once thought to be exclusive to large corporations.

Talent shortages & stigma

Mike Larcher, highlights the escalating skilled labour shortage, worsened by low unemployment rates globally. This issue makes offshore outsourcing not just a cost-saving strategy, but a crucial element for business growth and innovation. However, many companies hesitate to utilise offshore staffing due to misconceptions about the quality and adaptability of overseas talent. Larcher is actively addressing these challenges, demonstrating how overseas professionals can effectively align with diverse business cultures and contribute significantly to operational success.

Larcher did point out however, the company has seen more of an uptick in outsourcing due to the new work environment culture that grew during covid with remote work domestically. This has opened the market up more to the idea of outsourcing offshore as a potential solution & growth in new clients has shown this to be an objective truth over the last few years. 

Hight talent at lower costs

Mike Larcher, in advocating for offshore staffing, particularly highlights the exceptional talent available in the Philippines. Outsourced, specialises in recruiting the top 5% of Filipino professionals, tapping into a labor market rich in college-educated individuals. These professionals are not just academically qualified; they possess degrees specifically tailored to meet the intricate needs of global businesses across various sectors, such as IT, accounting, and more.

The Philippines, recognised as an emerging market, presents a unique blend of advantages. English, as one of the national languages, ensures that communication barriers are minimal, making integration into international teams seamless. The Filipino workforce is renowned for its loyalty, strong work ethic, and adherence to Christian values, traits highly valued in the global business context amongst world powers such as The United States.

Furthermore, Outsourced’s role extends beyond mere recruitment. They are deeply involved in staff retention and ensuring operational excellence. This includes working closely with organisations to understand their specific needs and aligning the talents of their staff to meet these requirements effectively. By doing so, Outsourced guarantees not only access to top-tier talent but also ensures that this talent is utilised in the most efficient and productive manner, thus supporting businesses in achieving their strategic goals at a significantly reduced cost.

A psychological and strategic shift

The move to offshore outsourcing isn’t just about logistics; it’s a psychological shift in how businesses view their workforce. “There’s a realisation that managing remote teams can be as effective, if not more so, than traditional in-office setups,” Larcher explains. “This change in mindset is driving the adoption of offshore outsourcing strategies.”

Larcher’s insights offer a compelling case for offshore outsourcing as a strategic tool in today’s business world. It’s not just about cost savings; it’s about accessing a global talent pool, managing the talent shortage, and embracing the advantages of a digitally connected world.