Itโs a 10-day turnaround to fix a loose plug or a dead wire in a remote community โ it requires a helicopter and a team of city-based experts to fly in, plug in, and fly out.
โWhether itโs a TV dish that needs realignment, set-top boxes that are sitting on the floor filled with dust and water, wi-fi thatโs shut off because itโs got the wrong card in, these are all minor problems that you donโt need fully-fledged interstate technicians for a fix and make safe, fly-in fly-out service,โ CEO of the Centre for Appropriate Technology (CfAT) Peter Renehan tells Crikey during a visit to its head office at the Alice Springs Desert Knowledge Precinct.
โWe want to gear up our guys to go in and be on-ground tech support and then teach these remote communities to do it themselves. We want those skill sets to remain in the community.โ
Renehan, a Central Arrernte man, has been at the helm of the 40-plus-year-old science and technology hub CfAT (formerly CAT) for three years. The organisation is Aboriginal and Torres Strait Islander controlled and comes with a longstanding remit to โresearch, design, develop and teachโ bush-specific technology.
From toilets that keep out flies, to dustproof washing machines, roving wi-fi hotspots, and real-time earth observation through an international satellite program run on-site, Renehanโs aim is to reinstate confidence in Indigenous peoples that their past is part and parcel of Australiaโs scientific and technological future.
โThereโs a tech and science to being Aboriginal,โ he says. โYou canโt have been here for 60,000 years without interacting, immersing yourself and understanding science and tech. What Iโm trying to do is make Aboriginal people realise that system still sustains us now and we can find a way to be a part of that.โ
While the city edition of โcutting edgeโ technology goes by gigahertz, gigabytes, and RAM โ speed, size, and storage โ Renehan says the bush (and Aboriginal world) tap into knowledge systems and resources with metrics that revolve around people, place and culture. Be it the โplying, heating, coolingโ process of binding wood and steel using the sinew from kangaroo limbs and spinifex wax or aerial mapping done from the land using the stars, CfAT attempts to reverse the rhetoric of the city as the knowledge hub and the bush as leagues behind to show that thereโs a sophisticated slowness to science and technology.
These same principles extend to its staff. As CEO, Renehan has little interest in quick returns, lofty targets, and good-looking numbers that โdonโt have any outcomes for Aboriginal peopleโ. Real results, he says, require time (16 years for him) and an Aboriginal understanding of leadership. He explains that in Indigenous culture, elders identify young leaders and subtly guide them into leadership roles without them knowing. Itโs how he landed the position of CEO three years back and how he plans to find his replacement. In short, Renehan wants to do himself out of a job.
โNone of these guys will probably want that responsibility,โ he says. โMost of us nominated as leaders donโt. I certainly didnโt want to be a CEO. But these older people, they see something in you that you donโt.โ
Leader or no, CfATโs remit is to help Indigenous workers find their personal groove and run with it. For maintenance worker William Quall, a first port of call has been learning how to manage nervous energy.
โOne time I went up the cherry-picker and I was scared,โ he tells Crikey at CfAT headquarters. โIโm a big boy, but Iโd seen the other boys up there and it looked fun so I wanted to give it a try. I got up there and came straight back down.
โBut youโve got to try something different in life. Whatever comes your way, you just got to take it. You only get one chance.โ
Quall is a 25-year-old Amoonguna man and the youngest member of the CfAT maintenance team. Heโs been working there for three years and in that time asset and maintenance manager David Stuart says heโs fast become a leader in the team and in his community.
โThese fellas donโt realise how many eyes they have on them. I see little kids looking up to Will. They really are role models in their community,โ Stuart, a Central Arrernte man, says.
The maintenance team is made up of six Indigenous men, with Stuart at the helm. The numbers have fluctuated over the past two years โ with men moving on to other jobs or returning to the community to fulfil family obligations โ but the group of six are what the management team described as โreally stableโ.
For 32 year-old Amoonguna man Christopher Mills, long-term work โin the one placeโ has been a gamechanger: โI like getting to know these fellas, doing training, working in this environment. We look after this whole place. The animals, the birds. I go fill up their water. Itโs very calming out here. And I take it home. Iโm happier back home. I keep it all in mind so I can remember everything and teach others what I learn.โ
Mills is one of the maintenance men working in CfATโs โtest and tagโ program. Using a โsmall boxโ machine, he puts all manner of appliances โ from a fridge to a toaster โ through a safety test. If it passes, he tags the cords, if not, he cuts it. His name is attached to the safety tests, so itโs on him if anything goes wrong.
Renehan has ambitions to scale up the test and tag program to build a team of technicians he can deploy into the community for maintenance and support. Thatโs phase one. Phase two is to teach communities how to do it themselves so that CfAT staff donโt mirror the current set-up of fly-in fly-out resources.
The learn-teach partnership is part and parcel of work at CfAT, with Renehan telling Crikey that with mentors in the mix, the result of retention grows exponentially. Itโs a process of knowledge sharing and gradually bolstering skills, capacity and overwhelmingly confidence.
On the grounds at CfAT, the knowledge exchange ranges from plumbing to welding to removing lizards out of harmโs way of lawnmower blades. Quall says: โFor the big lizards, I grab them by the tail and remove them. Iโm used to it. As a kid Iโd go hunting and thatโs how Iโd pull them out. I show the other boys how to do that.โ
He chuckles telling me that many of the snakes are not so lucky, with baby browns galore falling victim to the lawn mower blades. Day one there were 15: โThe snakes here are so bad. I even jumped on top of the car and there was another snake up there.โ
Quall speaks to Crikey confidently in English, but on the job he says he jumps between English and his first language, Arrernte, because โsome of the fellas are a bit too shy to speak Englishโ. He says itโs good for him to help others and teach them something of his own.
The jobs at CfAT range from buffel grass spraying, chemical training, servicing antennae, rerunning cables, fixing broken things, greasing the satellite dish, operating the cherry picker, using a forklift, making fire breaks, leaf blowing and mowing the grounds (to name but a few). A driverโs licence is on the cards for some of the team, which would expand their tool kits even further.
Renehan is clear: CfATโs business model is skills, stability and sustainability of staff. With that, the dollars will start to roll in: โRather than funding us, we need two yearsโ worth of projects for these guys to keep them engaged. The more work we pick up, the more stability we have for our crew, the more sustainable the program, and the more guys we can bring in.โ
CfAT used to be a team of 130 courtesy of federal funding, but itโs since scaled back to 20-25 after that was all cut. Itโs in the process of building back on its own โmore sustainableโ terms through two subsidiary organisations โ regional Australia technical consultancy firm Ekistica and Australiaโs first and only Aboriginal-owned and -operated ground segment service provider, CfAT Satellite Enterprises.
Although the federal government has committed $50 million for community and regional infrastructure and $10 million for digital connectivity in its May budget, Renehan says thereโs no appetite to put money towards establishing a local workforce to service it. The result is infrastructure fast becomes โdecrepit and in ruinโ. Itโs happened before and Renehan is confident that as long as companies are beholden to outcomes-based, short-term KPI-heavy metrics, itโll happen again.
Thatโs why CfATโs model is staff first, business second. From the Alice Springs grounds, Stuart says the men are helping with CfATโs public profile through their behaviour outside work. He tells Crikey that Amoonguna man Charles Burdett borrowed the work whipper-snipper to clean up the grass back in community.
โI get encouragement. People say, โItโs good what youโre doing, keep it up.โ Especially my grandma. She says, โGet to work.โ โ
Burdett says he quickly clocked a long list of clients with his out-of hours-community service: โThey saw me with the whipper-snipper and they said, โCan you cut my grass?โ I did.โ
This article was first published by Crikey.