Technology Retail Beauty brands can boost sales to gen Z customers through the use of ‘friendly’ chatbots The Conversation December 20, 2022
Marketing Chatbots are often a source of frustration. Here’s how we can improve them Lena Waizenegger December 20, 2021
Retail Business Advice Is your online store dazzling? Here are seven things e-commerce retailers can do to stand out Emille Mendoza October 14, 2020
Technology How Aristotle’s ancient works are influencing chatbot technology The Conversation August 20, 2020
Business Advice How to strike a balance between human and digital customer service Mark Fazio July 10, 2019
Technology Startups Counterfeit reality and chatbots: Six predictions for IT businesses and users in 2018 Martin Kovacs January 12, 2018
Marketing Two ways to harness the marketing power of Facebook Messenger Martin Kovacs November 7, 2017
Technology Post and parcel industry primed to tap into the power of new wave of tech: Research Martin Kovacs November 2, 2017
Marketing Aussie consumers have comparatively low trust in online brands: Kantar Martin Kovacs October 30, 2017
