Retail Technology Beauty brands can boost sales to gen Z customers through the use of โfriendlyโ chatbots The Conversation 20 December, 2022
Marketing Chatbots are often a source of frustration. Hereโs how we can improve them Lena Waizenegger 20 December, 2021
Business Advice Retail Is your online store dazzling? Here are seven things e-commerce retailers can do to stand out Emille Mendoza 14 October, 2020
Technology How Aristotleโs ancient works are influencing chatbot technology The Conversation 20 August, 2020
Business Advice How to strike a balance between human and digital customer service Mark Fazio 10 July, 2019
Startups Technology Counterfeit reality and chatbots: Six predictions for IT businesses and users in 2018 Martin Kovacs 12 January, 2018
Marketing Two ways to harness the marketing power of Facebook Messenger Martin Kovacs 07 November, 2017
Technology Post and parcel industry primed to tap into the power of new wave of tech: Research Martin Kovacs 02 November, 2017
Marketing Aussie consumers have comparatively low trust in online brands: Kantar Martin Kovacs 30 October, 2017