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customer-centric culture

Latest Stories

Why your knowledge base doesn’t compare to a ‘Barista-made Oat Latte’

Articles

Why your knowledge base doesn’t compare to a ‘Barista-made Oat Latte’

Brainfish 11 December, 2023

Culture is defined by the actions of managers — or lack thereof

People

Culture is defined by the actions of managers — or lack thereof

Colin Ellis 04 November, 2019

What’s the cure for a toxic work culture?

People

What’s the cure for a toxic work culture?

Greg Muller 20 December, 2018

How much is your customer-centric mantra costing you?

Business Advice

How much is your customer-centric mantra costing you?

Paul Allen 09 November, 2018