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customer perspective

Latest Stories

A lesson in customer persuasion from 800,000 Amazon listings

Business Advice

A lesson in customer persuasion from 800,000 Amazon listings

Bri Williams December 17, 2024

Six new customer personas that retailers need to know about

Retail

Six new customer personas that retailers need to know about

Morganne Kopittke July 12, 2023

How to handle customer complaints like a pro

Point of Sale

How to handle customer complaints like a pro

Mastercard November 13, 2017