Marketing “It’s lawless, it’s unfair”: Governments and tech giants must protect small business from fake online reviews Sagar Sethi 03 July, 2020
Business Advice “Hidden epidemic”: Google faces class action after business owner wins right to probe negative review Matthew Elmas 17 February, 2020
Technology ‘No choice’: ACCC finds Google, Facebook market power makes life difficult for small businesses Matthew Elmas 29 July, 2019
Marketing Captivating and persuasive: The customer reviews most likely to influence purchasing decisions The Conversation 17 October, 2018
Marketing From TripAdvisor to Amazon: How small businesses are dealing with fake reviews Matthew Elmas 17 September, 2018
Technology Fake competitor reviews causing “stress and trouble” for over one third of Australian business Dominic Powell 19 October, 2017
