Marketing โItโs lawless, itโs unfairโ: Governments and tech giants must protect small business from fake online reviews Sagar Sethi July 3, 2020
Business Advice โHidden epidemicโ: Google faces class action after business owner wins right to probe negative review Matthew Elmas February 17, 2020
Technology โNo choiceโ: ACCC finds Google, Facebook market power makes life difficult for small businesses Matthew Elmas July 29, 2019
Marketing Captivating and persuasive: The customer reviews most likely to influence purchasing decisions The Conversation October 17, 2018
Marketing From TripAdvisor to Amazon: How small businesses are dealing with fake reviews Matthew Elmas September 17, 2018
Technology Fake competitor reviews causing โstress and troubleโ for over one third of Australian business Dominic Powell October 19, 2017