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Retail Confusion reigns as angry Neto retailers consider switching providers Matthew Elmas 08 March, 2019
Marketing Captivating and persuasive: The customer reviews most likely to influence purchasing decisions The Conversation 17 October, 2018
Retail Business posts CCTV footage of customer on phone after she posted one-star review: How far should you go to fight online criticism? Emma Koehn 02 October, 2017
Technology New Google Maps hits the streets: Businesses urged to update their profiles Patrick Stafford 17 July, 2013
