Business Advice “Hidden epidemic”: Google faces class action after business owner wins right to probe negative review Matthew Elmas 17 February, 2020
Business Advice Startups HealthEngine faces Court over allegedly sharing patient info and deleting negative reviews Matthew Elmas 08 August, 2019
Marketing ‘They can’t fight back’: Businesses can now get fake reviews removed through new Removify platform Dominic Powell 01 July, 2019
Marketing Captivating and persuasive: The customer reviews most likely to influence purchasing decisions The Conversation 17 October, 2018
Technology Fake competitor reviews causing “stress and trouble” for over one third of Australian business Dominic Powell 19 October, 2017
Marketing How this English cafe used a “terrible” review to attract hoards of customers Dominic Powell 08 September, 2016
Marketing How to bounce back from bad feedback: Three ways to minimise negative reviews Michael Jankie 07 September, 2016
Hospitality Meet the restaurant owner who isn’t afraid to lash out at negative Yelp reviews and call a 70-year-old woman an “asshole” Broede Carmody 10 March, 2016
Marketing Restaurant manager hits back at negative TripAdvisor review by describing how expensive it is to run a business Broede Carmody 15 January, 2016
