Business Advice How to make returns easier for your customers, while retaining loyalty and maximising profits Jamie Cairns 05 December, 2022
Coronavirus Tourism No refunds: STA Travel collapses into administration Matthew Elmas 24 August, 2020
Retail Pandora cops enforceable undertaking from ACCC over no refunds claims Matthew Elmas 25 March, 2019
Business Advice Consumer watchdogs warn against collectables retailer that allegedly owes $47,000 in unsent goods Dominic Powell 27 June, 2018
Retail Retailers urged to drop illegal “no refunds” signs this Christmas Emma Koehn 23 December, 2016
Hospitality Menulog removes restaurant after fiery text message exchange over customer’s burger order Emma Koehn 02 November, 2016
Business Advice Customer wins $1200 in court over missing Domino’s pizza delivery: Lessons in paying refunds on time Emma Koehn 06 October, 2016
Business Advice Dick Smith supplier agrees to provide customer refunds for JVC televisions following ACCC probe Dominic Powell 15 June, 2016
Business Advice Retail Sportscraft fined $21,000 by ACCC over refunds and returns policies Eloise Keating 09 June, 2016
Business Advice Thermomix customers claim they were forced to sign “gag orders” in order to receive a refund Eloise Keating 14 March, 2016
Business Advice Why this online retailer has been banned from taking customers’ money until 2020 Broede Carmody 22 February, 2016
