Business Advice How to make returns easier for your customers, while retaining loyalty and maximising profits Jamie Cairns December 5, 2022
Tourism Coronavirus No refunds: STA Travel collapses into administration Matthew Elmas August 24, 2020
Retail Pandora cops enforceable undertaking from ACCC over no refunds claims Matthew Elmas March 25, 2019
Business Advice Consumer watchdogs warn against collectables retailer that allegedly owes $47,000 in unsent goods Dominic Powell June 27, 2018
Retail Retailers urged to drop illegal “no refunds” signs this Christmas Emma Koehn December 23, 2016
Hospitality Menulog removes restaurant after fiery text message exchange over customer’s burger order Emma Koehn November 2, 2016
Business Advice Customer wins $1200 in court over missing Domino’s pizza delivery: Lessons in paying refunds on time Emma Koehn October 6, 2016
Business Advice Dick Smith supplier agrees to provide customer refunds for JVC televisions following ACCC probe Dominic Powell June 15, 2016
Business Advice Retail Sportscraft fined $21,000 by ACCC over refunds and returns policies Eloise Keating June 9, 2016
Business Advice Thermomix customers claim they were forced to sign “gag orders” in order to receive a refund Eloise Keating March 14, 2016
Business Advice Why this online retailer has been banned from taking customers’ money until 2020 Broede Carmody February 22, 2016
