Marketing Adelaide restaurant firebombed on social media after posting about penalty rates Myriam Robin 21 January, 2014
Marketing AussieMite cops social media backlash over “sacrilicious” campaign Yolanda Redrup 03 June, 2013
Technology Social media management alarm: HMV staff hijack Twitter feed, live-tweet mass layoffs Patrick Stafford 01 February, 2013
Finance SMEs caught in Alan Jones crossfire highlight crucial social media lessons Engel Schmidl 09 October, 2012
Technology Marketing Coles Twitter gaffe shows marketing and communications teams must agree on social media campaigns Patrick Stafford 12 March, 2012
Technology The stealth social media test that found Australian retailers respond to customer enquiries better on Facebook than Twitter Patrick Stafford 28 February, 2012
Startups SMEs failing to respond to Facebook and Twitter customer queries: Report Michelle Hammond 28 February, 2012
Technology SMEs warned of potential for social media backlash after customers attack Video Ezy on Facebook Patrick Stafford 29 November, 2011
Marketing Study shows 75% of SMEs spend over 10% of marketing budget on social media Patrick Stafford 18 May, 2011
Technology Harvey Norman avoids PR disaster, pulls offensive radio ad four hours after Twitter backlash Patrick Stafford 01 December, 2010
