Mentor A nearby business wants to strike up a partnership arrangement. Should I do this? StartupSmart November 8, 2011
Mentor Are there any good tactics to encourage repeat sales from customers? StartupSmart October 18, 2011
Mentor I’ve started up a retail business in a regional town. How can I build a rapport with the local community? StartupSmart September 7, 2011
Mentor What tactics should I use to ensure our customer service is up to scratch? StartupSmart July 29, 2011
Mentor With rising cost pressures, how do I pass this on to our customers in a way that won’t drive them away? StartupSmart July 4, 2011
Mentor Is it better to have gradual, incremental price increases or one large hike? StartupSmart April 15, 2011
Mentor How can you identify good customer service traits in staff before you hire them? StartupSmart March 1, 2011
