iiNet has acquired a majority interest in Tech2 Group.
Tech2 Group provides professional technology services and solutions to residential and business customers across Australia, including communications build services, remote and on-site technical support and installation services.
It offers technology service and support through its brands tech2home, tech2business, gizmo and Tech2 Group.
In a statement announcing the acquisition iiNet said it has acquired a 60% interest in Tech2 Group, which will provide a complementary focus on customer service, a new sales channel and will expand iiNet’s ability to provide nationwide IT support.
It also gives iiNet a ready-built home installation capacity, particularly in the area of NBN services.
iiNet’s chief executive officer David Buckingham said the acquisition represented a unique opportunity for the company.
“The partnership with Tech2 Group will allow us to both extend our brand and provide a more comprehensive service to our customers, particularly through the delivery of NBN,” said Buckingham.
“Importantly, there is a strong cultural alignment between iiNet and Tech2 Group on the approach to customer service and focus on NPS.”